Tech Help

If you need technical help or have a related question, simply fill out the form below and our staff can offer assistance.

Responses will be provided during open hours. *Some limitations apply. 

Tech Help

If you need technical help or have a related question, simply fill out the form below and our staff can offer assistance.

Responses will be provided during open hours. *Some limitations apply. 

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*Limitations on Assistance

We cannot repair damaged equipment or do the complex installation of software.

Older hardware and software may not work properly.

We cannot recover all lost passwords.

We will not assist with activities that appear to be unethical, illegal or violate copyright laws.

Library and staff cannot be responsible for any accidental harm to your device or online accounts if you have asked for our assistance and accepted it.

Learn Basic Digital Skills and test yourself online.

Intimidated by computers? New to email? GCFLearnFree.org can help.

Print wirelessly from all mobile devices, including laptops, tablets and smartphones. Submit print jobs from home or in the library.

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Free online computer course for DigitalLearn.org.

Check out our programs page for the latest technology programs, and learn crucial tips.

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Cutting The Cord

The cost of cable television programming keeps rising. Do you still need it? There are alternatives, and the Library can help!

There is no "one size fits all" solution; you will have to make some of your own decisions and keep your ear to the ground. Things change fast. Follow the latest developments at Cord Cutting Report and Cord Cutter Talk.

Watch the latest Cutting the Cord presentation by clicking HERE.

Resources at the Library

To "stream" you still need to get the internet into your home.  Your cable company may already be your best choice - but all you will need is high-speed internet and streaming device.

Wifi Hotspots

Don't have internet at home? Check out a mobile hotspot and connect laptops, tablets, and other devices to the internet.

Learn more >

ROKU

Borrow ROKU streaming device to access services like Netflix, Amazon Prime, SlingTV.

Learn more >

ALPL Digital Collection

Check out the Library's digital collection and stream movies and tv shows for free.

Learn more >

NorthStar Digital Literacy

Start building your digital literacy skills with Northstar!

Learn more >

Additional Resources

Here are the best sources for movies and TV series.

Decide whether cable or streaming is best for your entertainment needs—and budget.

Cut the cord without missing a game. Browse for the best streaming with the best price.

Find out what channels you could get over-the-air digitally using the map on TV FoolPro tip: An antenna placed higher up and close to a window works the best.